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The main aim of the article is to analyze the opinions on the round-the-clock emergency services by the residents of Surgut. Questionnaires for the survey in total number of 7000 units were used as the research material. The article offers the patients' opinions on round-the-clock emergency medical teams. The authors introduce the main reasons that make people address to emergency medical services, render the results, based on the questionnaire and offer methods to improve the efficiency of emergency medical services.

The article points out that the existence of the problem of double diagnoses (DD) in psychiatry and addictology means recognizing the fact that «addiction» is a mental illness and, therefore, a brain disorder. There are common areas in the brain that are responsible for the formation of addictive pathology and for the development of other mental illnesses. It explains the high comorbidity between disorders associated with the use of psychoactive substances, and other mental illnesses. The factors of predisposition to the development of addictive pathology include: family burden with addictive pathology, early onset of use of psychoactive substances, social stress situation, and mental illness. The artificial separation of psychiatry and addictology into two services in Russia is a historical mistake. A new paradigm of dependent disorders emphasizes the need to create a special section on double disorders, with the revision of this archaic model.