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In the research work, the author has studied the essence of adolescence, as well as its features and difficulties. Based on the method of E. Shafer, which was conducted on students of the eighth grade in the composition of 32 people, and had the name: "The behavior of parents and the attitude of teenagers to them", we found out that almost every parent makes a huge number of mistakes in the upbringing and development of their child. Based on this, we have proposed an author's program called: "Pedagogical prevention of conflict situations in interpersonal relationships "teenager-family" in a General educational organization." The relevance of our chosen topic is certainly very high, since nothing affects a person's views, self-knowledge and goals in life as much as the family, and the family and the child themselves sometimes need help, which can be provided by pedagogical prevention.

В статье описывается опыт функционирования педагогической службы медиации, предназначенной для примирения сторон в рамках типовых школьных конфликтов. Описаны основные формы работы медиаторов, поэтапные схемы гашения конфликтов.

Статья посвящена индивидуальным особенностям детей. Авторы задумались над вопросом: «Почему дети разные?». Одни постоянно плачут после ухода родителей, а другие ведут себя, как дома. Чтобы понять это, авторами проведена попытка выяснить характерные особенности малышей.