Bogma Kristina Aleksandrova

this article is intended to identify advantages of applying process-oriented approach to the increased efficiency of medical support quality management. To achieve this goal it is necessary to solve a number of tasks, consisting in the implementation analysis of definitions and identifying the specifics of medical support quality management contributed to confirming formulated hypothesis according to which administrative approach in quality management in the provision of medical services has less managerial potential than the process-oriented method, and it is more oriented to meet the needs o...